How it works
The DSAR process in four steps: intake, discover, review and redact, respond
A data subject access request lands on a legal clock. Obtainer runs it end to end: it verifies identity, discovers where the person's data lives across your systems, compiles it into one manifest, drafts the response, and tracks the deadline, while a human reviews and approves exactly what gets disclosed. Here is what happens at every stage. Helps you comply; not legal advice.
In one paragraph
The DSAR process is the sequence a team follows to fulfill a data subject access request: confirm the requester is who they say they are, find every record of their personal data across the organization's systems, review it and redact anything that must not be disclosed, and send a response within the statutory deadline. Obtainer runs each stage. It starts the clock, discovers the subject's records across your connected systems and compiles them into one reviewable manifest with a source-system badge on each, drafts the response and cover letter from the template that matches the request and the jurisdiction, and puts a human redaction and approval gate in front of anything that ships. GDPR gives you one month; CCPA gives you 45 days. Obtainer helps you comply; it is not legal advice, and you stay in control of exactly what is disclosed.
Intake the request and verify identity
A request lands: access, erasure, portability, or rectification. Obtainer captures the requester, the request type, and the jurisdiction, prompts you to confirm the requester is who they say they are, and starts the statutory deadline clock. What a valid identity check requires is a legal judgment that stays with your team.
- Access, erasure, portability, rectification
- Identity verification prompts
- Jurisdiction captured (GDPR / CCPA / DPDP)
- The deadline clock starts
Discover the personal data across your systems
Obtainer searches across your connected systems and compiles the subject's records into one manifest, each with a source-system badge, a record type, and a count. Instead of emailing system owners and stitching CSVs by hand, you get every record in one reviewable place, and you can add a system it did not reach.
- Discovery across connected systems
- One reviewable manifest
- Source-system badge on every record
- Add a system it did not reach
Review and redact, you approve what is disclosed
Nothing ships automatically. You review the manifest, redact third-party and exempt data behind a black redaction bar, and flag records that must be kept for a legal hold. Obtainer surfaces the candidates; you make the call and approve. This is the answer to the over-disclosure fear, and it is the core trust wedge.
- Human redaction gate
- Third-party and exempt data masked
- Keep flag for legal holds
- You approve before anything ships
Respond within the deadline
Obtainer drafts the response and cover letter from the template that matches the request and the law, and tracks the deadline so you send on time. It helps you meet the deadline and reduces the risk of missing the clock; the responsibility and the legal judgments stay with you.
- Drafted response and cover letter
- Template matches the jurisdiction
- GDPR one month, CCPA 45 days, tracked
- Secure delivery to the requester
The honest part
Helps you comply, not legal advice, on purpose
This is a compliance niche where over-claiming is a legal risk and a trust-killer. Obtainer automates the mechanics of a DSAR; the legal calls and the disclosure decisions stay with your team. That is the point, not fine print.
You stay in control of disclosure
Nothing is released automatically. Obtainer compiles and drafts; a human reviews, redacts third-party and exempt data, and approves before anything ships. The AI is an assistant, not an autonomous discloser.
We do not promise compliance
We say Obtainer helps you comply and reduces the risk of missing a deadline. We do not claim 100 percent compliance, guaranteed no fines, or that you will never miss a clock. The responsibility stays with you.
The legal call stays with you
Which exemptions apply, what a valid identity check requires, whether a request can be refused, and your retention obligations are legal judgments. Obtainer surfaces the candidates; your team decides.
See it live
Watch a request get compiled, drafted, and redacted
found
scanned
Assembling the cover letter from the template...
Helps you comply, not legal advice
See Obtainer run a request end to end
Obtainer finds where a person's data lives across your systems, drafts the deadline-safe response, and tracks the GDPR and CCPA clock. Self-serve from $49 a month, and you approve what gets disclosed. Helps you comply; not legal advice.