Privacy Request Management: Track Every DSAR, Deadline, and Status in One Place
When requests arrive by email, phone, and web form, it is easy to lose one until the deadline is on top of you. Obtainer gives you privacy request management in one place, so every DSAR, its status, and its statutory clock are visible and nothing slips through.
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Helps you comply, not legal advice
In short
Privacy request management is the practice of tracking every data subject access request an organization receives, along with its status, owner, and statutory deadline, so none is missed or mishandled. Obtainer is privacy request management software that keeps every request in one place: intake source, requester verification status, discovery progress, draft state, and a countdown to the GDPR one-month or CCPA 45-day deadline. Instead of chasing requests across inboxes, your team sees what is open, what is due, and what is waiting on approval at a glance, which reduces the risk of missing a deadline. Nothing is disclosed automatically, so you stay in control of what is disclosed, and a human redacts and approves before a response goes out. Obtainer helps you comply. It is not legal advice, and the legal calls stay with your team. It is self-serve DSAR fulfillment from $49/mo, not a six-figure governance suite.
Last updated July 2026
What you get
Request management, built for privacy, legal, and ops teams
Every request in one view
Web, email, and phone requests land in a single tracked list, so no DSAR hides in an inbox until it is late.
Status at a glance
See which requests are verified, in discovery, drafted, or awaiting approval, so your team always knows the next move.
Deadlines you can see coming
Each request shows its GDPR one-month or CCPA 45-day countdown, which reduces the risk of a clock running out unnoticed.
Approval before disclosure
Every response waits at a human review gate, so you stay in control of what is disclosed and nothing goes out unreviewed.
How it works
From an intake request to a ready-to-review response in four steps
Capture the request
Log every incoming privacy request in one place, tagged by source, so nothing is tracked in a separate spreadsheet.
Set the clock
Obtainer starts the GDPR or CCPA deadline countdown the moment the request is valid, so due dates are visible.
Move it through the flow
Track each request from verification to discovery to draft, with status clear to the whole team.
Approve and close
A human approves the final response before it ships. Obtainer helps you comply. It is not legal advice.
Frequently asked
Questions teams ask about request management
What is a data subject request?
A data subject request, or DSR, is any request a person makes to exercise a privacy right over their personal data: to access it, correct it, delete it, port it, or object to its use. A data subject access request, or DSAR, is the access version. Under GDPR you generally have one month to respond, and under CCPA 45 days.
What is the difference between a DSR and a DSAR?
A DSR, data subject request, is the umbrella term for any privacy-rights request, including deletion, correction, and portability. A DSAR, data subject access request, is one specific type: the request to see the data you hold. Every DSAR is a DSR, but not every DSR is a DSAR. Request management software should track all of them in one place.
What is the response time for a data subject request?
Under the GDPR you have one calendar month from a valid request, extendable by two further months for complex or numerous requests if you notify the person within the first month. Under the CCPA a business has 45 calendar days, extendable by another 45 with notice. The clock starts when the request arrives, so log it the moment it lands.
How do you manage data subject requests at scale?
Track every request in one system with its source, verification status, discovery progress, and statutory deadline, rather than in scattered inboxes and spreadsheets. Assign an owner, start the correct clock automatically, and route each response through a human approval gate before disclosure. Obtainer keeps every request and its deadline visible so none is missed.
Run a data subject access request end to end
Obtainer finds where a person's data lives across your systems, compiles it into one manifest, drafts the deadline-safe response, and tracks the GDPR and CCPA clock. You review, redact, and approve what gets disclosed. Helps you comply; not legal advice.