Alternative
Microsoft Priva Pricing and a Priva Subject Rights Requests Alternative After the 2026 Retirement
Microsoft retired Priva Subject Rights Requests on May 9, 2026. Its partner notice, dated April 27, says requests are now handled through Microsoft Purview eDiscovery (Premium), which comes with Microsoft 365 E5 or a compliance add-on. Before the change, Priva charged a reported $199.80 per request, sold in packs of 1, 10 or 100.
That shift turns a per-request price into a per-user price. E5 lists at $60 a user a month from July 1, 2026, up from $57, and the E5 Compliance add-on on top of E3 is reported at about $12 a user a month. For a 50-person company on E3, that is roughly $7,200 a year to get eDiscovery Premium for subject requests, sized to headcount, not to how many requests you receive.
The second limit is scope. Microsoft searches Exchange Online, SharePoint, OneDrive and Teams. A customer's access or deletion request mostly lands in your CRM, help desk, billing system and product database, which Microsoft 365 never sees.
Obtainer does that search. It finds where a person's data lives across those business systems, compiles one reviewable manifest with a source on every item, drafts a deadline-safe response and tracks the GDPR one-month and US state 45-day clocks. Nothing is disclosed until a human approves the redactions. Flat plans from $49/mo billed yearly, priced on requests, not seats. Obtainer helps you comply; it is not legal advice.
Side by side
Obtainer vs Microsoft Priva
| Capability | Obtainer | Microsoft Priva |
|---|---|---|
| Searches Exchange, SharePoint, OneDrive and Teams content | Yes, through eDiscovery (Premium) | |
| Searches your CRM, help desk and billing for the person | Not in Microsoft 365 scope | |
| One reviewable manifest with a source on every item | Review sets inside eDiscovery | |
| Drafts the response letter to the requester | ||
| Tracks the GDPR one-month and US state 45-day clocks | Manual | |
| Human redaction and approval gate before disclosure | Redaction in review sets | |
| Legal hold and litigation review | ||
| How it is priced | Flat plan, metered on requests | Per user, E5 or a compliance add-on |
| Entry price for subject requests | From $49/mo billed yearly, 10 requests a month | E5 Compliance add-on reported at about $12 per user a month |
Comparison reflects general product positioning and is provided in good faith. Verify current capabilities with each vendor.
The landscape
Microsoft Priva alternatives compared on yearly cost for a 50-person company
Since the retirement, the Microsoft cost of answering subject requests depends on headcount, not on request volume. The table prices each setup for a US company with 50 staff on Microsoft 365 E3 that receives about ten requests a month, most of them from customers rather than employees.
| Setup | Yearly cost | Where it searches | Who drafts and tracks the response |
|---|---|---|---|
| Priva Subject Rights Requests (retired May 2026) | $199.80 per request, so about $23,976 at ten a month | Microsoft 365 only | Your team |
| E3 plus E5 Compliance add-on for 50 users | About $12 x 50 x 12, so $7,200 | Microsoft 365 through eDiscovery (Premium) | Your team |
| Upgrade E3 to E5 for 50 users | $21 more per user a month, so $12,600 | Microsoft 365 through eDiscovery (Premium) | Your team |
| Obtainer Starter or Growth | $588 or $1,788, flat | CRM, help desk, billing and product systems | Obtainer drafts, a human approves, the clock is tracked |
| OneTrust DSAR | Reported median about $11,970 across 307 purchases | Connected systems through integrations | OneTrust workflow, sold through sales |
Microsoft list prices are US commercial prices effective July 1, 2026 and change without notice; the E5 Compliance add-on figure is reported by licensing partners, not published by Microsoft on a single page. The Priva per-request price is the reported MSRP before retirement. OneTrust figures are aggregated buyer-reported procurement data, not a quote. Obtainer prices are published on our pricing page.
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Helps you comply, not legal advice
Questions
Common questions about Microsoft Priva and the alternatives
How much does Microsoft Priva cost?
Priva Privacy Risk Management is an add-on licensed per user, reported at about $5 to $6 a user a month on top of an eligible Microsoft 365 or Office 365 plan. Priva Subject Rights Requests was sold per request at a reported $199.80, in packs of 1, 10 or 100, until Microsoft retired it on May 9, 2026. Subject requests now run through eDiscovery (Premium), which is priced per user.
Is Microsoft Priva being retired?
Part of it is. Microsoft retired Priva Subject Rights Requests on May 9, 2026, after a partner notice dated April 27, and removed it from its availability tables. Priva Privacy Risk Management, which flags personal data oversharing and transfers inside Microsoft 365, remains available as an add-on. If you bought Priva for DSARs, that workflow now lives in Purview eDiscovery.
What replaced Priva Subject Rights Requests?
Microsoft Purview eDiscovery (Premium). Microsoft's notice says subject rights requests are supported through eDiscovery (Premium) from May 9, 2026. It is included in Microsoft 365 E5, and E3 customers get it through a compliance add-on reported at about $12 a user a month. It searches mailboxes, SharePoint, OneDrive and Teams, then lets you review and redact what it finds.
Does eDiscovery Premium handle subject access requests?
It handles the Microsoft 365 part well. eDiscovery (Premium) finds a person's content in email, chats and files, puts it in a review set and supports redaction and export. It does not search your CRM, help desk or billing system, draft the letter to the requester, or track the 45-day US state clock. For employee requests that is often enough; for customer requests it usually is not.
Is Microsoft Priva included in E5?
No. Microsoft lists Priva Privacy Risk Management as an addition to Microsoft 365 and Office 365 E3 and E5 plans, so it must be added on even in E5. What E5 does include is eDiscovery (Premium), which is now where Microsoft sends subject rights requests. Business plans such as Business Premium do not include eDiscovery (Premium) without an add-on.
What is the best alternative to Microsoft Priva for DSARs?
Keep eDiscovery for the Microsoft 365 part and add a tool that covers the systems where customer data lives. Obtainer finds a person across your Salesforce or HubSpot CRM, help desk and billing, compiles one manifest, drafts the reply and runs deadline tracking, from $49/mo billed yearly. For a suite with consent and assessments too, see OneTrust competitors.
Other comparisons
See Obtainer run a request end to end
Obtainer finds where a person's data lives across your systems, drafts the deadline-safe response, and tracks the GDPR and CCPA clock, focused on DSAR fulfillment and self-serve. You review, redact, and approve what gets disclosed. Helps you comply; not legal advice. Decide for yourself.